Contact Support
How to Contact Us
For all support-related queries, please email us at:
We aim to respond within 24–48 business hours.
Having Trouble Downloading an Asset?
If you’ve completed a payment successfully but are facing issues downloading your asset, please do the following:
Send an email to support@layyer.in
Use a clear subject line (for example: “Download Issue After Payment”)
Attach your transaction receipt or payment confirmation
Mention:
The email used during purchase
The product name or pack you purchased
A brief description of the issue you’re facing
This helps us verify your purchase quickly and resolve the issue faster.
Common Reasons for Download Issues
Network interruption during download
Page refresh or session timeout after payment
Download link expired or not loading
Accessing the link from a different device or browser
Don’t worry — if your payment was successful, we’ll make sure you get your assets.
Before Reaching Out (Quick Checks)
You may also want to:
Check your email (including spam/junk folder) for the download link
Try opening the link in a different browser
Disable VPN or ad-blockers temporarily
If the issue persists, contact us and we’ll take care of it.
Business & General Inquiries
For partnerships, collaborations, or general questions, you can also reach us at:
We’ve Got You Covered
Layyer sells digital products, and we understand how important instant access is.
Our support team is committed to making sure your experience is smooth and hassle-free.
💙 Thank you for choosing Layyer.